Modeling Behavior

modeling behavior

The telephone rang as we sat down for dinner. I excused myself to answer the call. “Good evening. Is Mrs. Schmidt in, please?” I recognized the voice immediately. It was a telemarketer from a local non-profit organization where I had ordered five-year guaranteed light bulbs. For months the same two ladies had informed me of […]


An Attitude of Gratitude

attitude of gratitude

“What do you see?” our communications professor asked as he held up a black and white ink drawing. “A beautiful Gibson-style girl with a feather in her hat.” “No, it’s an old hag with a witch’s nose and a scarf tied over her head.” As we discussed this picture, most of the class could shift […]


Take A Snapshot

take a snapshot

During the first six to seven years of our lives, we are in a unique period of learning and development. During this phase of human growth we learn unconsciously from our environment. During the first three years of life, we learn to walk and talk along with a myriad of other skills unaware that we […]


The Metamorphosis Of Childhood

metamorphosis of childhood

Most ten-year-olds can tell you the stages of development for a butterfly or a frog. A butterfly begins as an egg, becoming a larva, a caterpillar, then a chrysalis emerging into a butterfly. A frog starts as an egg, hatching into a tadpole, turning into a polliwog, at last transforming into an adult frog. At […]


Understanding The Three-Hour Work Cycle

three hour work cycle

Tired and agitated, Sara got ready for bed. What had happened to the day? She had woken up fresh that morning, ready to have a productive day. During breakfast, Sara’s assistant had called to alert Sara that she wouldn’t be in to copy the reports for the next day’s meeting. When Sara went to make […]


Find Three Things That Went Well

find three things that went well

“If I didn’t have bad luck I wouldn’t have any luck at all.” There are times in all of our lives that we can feel this way. Headed down a bumpy stretch of road, it can seem as if the trip is never going to end. A series of unfortunate or stressful events can create […]


No Quick Fix

no quick fix

We all look for it. It’s human nature to search for the easy way out, the fast buck and the simplest or cheapest solution. In human relationships there is no quick fix. Mutual trust and respect must form the foundation of any successful relationship. Without trust and respect, relationships flounder, and eventually whatever natural bonds […]


Alternatives To Punishment

alternatives to punishment

Six-year old Bobby walks into the kitchen from playing soccer. Bobby’s dad, Tom, had asked Bobby to take off his muddy shoes before entering the house. Red Georgia mud dotted the new hallway and den carpet. When Tom sees the footprints, he is furious about the mess and that Bobby had disobeyed him. ”Bobby,” Tom […]


Five Whys Can Help

five whys can help

”For whatever reasons my eight-year-old, Eric, is critical of everything his younger siblings do. Eric tells his sister that her coloring stinks. He tells his brother that his handwriting is messy. Last night Eric burst into tears because the peas touched his mashed potatoes. Nothing seems to make him happy right now,” Michael told me. […]


Turning Fear Into Love

Fear is a powerful motivator and behavior modifier. Fear, though, does not promote growth. Fear doesn’t promote kindness, caring or compassion in ourselves. Fear doesn’t open our hearts to new experiences. Fear doesn’t connect us to other people. What is the opposite of fear? Love. The opposite of love is not hate, but fear. Hate […]